What photo works best?
Use a clear photo of your room taken from high up in a corner, like a security camera's view. Lights on or off can both work.
How do I move or resize a visitor?
Drag with one finger to move the visitor, and pinch to change their size. Make them smaller when they stand farther back in the room.
How do I change the date and time?
Open the Time tab. Each visitor starts on its own night: Christmas Eve for Santa, Easter morning for the Easter Bunny and last night for the Tooth Fairy.
Saving to Photos is not working
Open your iPhone's Settings, find Proof of Santa under Apps (or directly in Settings on iOS 17), then open Photos and allow Add Photos Only. Try saving again.
Are my photos uploaded?
The app processes your photos and creates clips on your phone. Sharing is your choice, through the iPhone share sheet.
Purchases and refunds
Apple handles App Store purchases. To request a refund, visit https://reportaproblem.apple.com/.